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The Handcuffs Shop is a unique handcuffs and prison uniform buying experience.  Our intention is to achieve 100% customer satisfaction and with this end in mind we have certain important policies.  The first aim is to despatch in stock goods the same or next working day (0800-1100 GMT, Monday to Friday), no argument.  Sometimes we do not receive stocks from our suppliers quite as quickly as we expect but, when an item is out of stock our aim is to keep you updated before you buy, not tell you we cannot deliver after you have parted with your money!  If you order an out of stock item we assume that you are prepared to wait.

Our second is a no quibble returns policy.  If you are not entirely happy with your purchase, as long as you return the goods in the same condition you received them within 7 days we will credit you with the price of the goods without argument. This policy does NOT apply to specially made up combinations which cannot be returned.  In the unlikely event that the goods are faulty then we refund the postage and packing as well.  PLEASE EMAIL US BEFORE RETURNING AN ITEM SO THAT WE CAN MAKE THINGS AS SMOOTH AS POSSIBLE.  Please do not send 'signed for' within the UK.  All Royal Mail Small Parcels have a tracking number which shows you when the item has been delivered.

Finally, we aim to keep adding new products from all different parts of the World, especially Europe, so, if you are a manufacturer of handcuffs or leg irons, please get in touch as we have lots of hungry collectors and law enforcement officers out there and our buyers are waiting for your call.



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